West Berkshire Council

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This vacancy has now closed and is listed for reference only.

Customer Delivery Support Officer

Vacancy Summary
West Berkshire Council
From £18,887 to £19,650 pro rata per annum (Grade C)
Theale Gateway
Working Pattern:
Part Time
18.5 hours per week.
DBS Check:
Closing Date:
27/05/2022 at 23:59
Vacancy Description

Public Protection Partnership is a shared environmental heath, licensing and trading standards service for Bracknell Forest, West Berkshire and Wokingham.  PPP was formed in January 2017 and delivers a high quality service to some 470,000 residents and over 10,000 businesses.  As of the 1 April 2022 PPP will be a shared service for Bracknell Forest and West Berkshire for Environmental Health purposes.

We are looking to recruit a candidate to handle a range of communications from both internal and external customers and contacts.

General duties will include:

  • To produce and format a range of documents, including letters, reports, minutes and presentations, ensuring that they are accurate and well-presented meeting specifications and deadlines
  • Printing, scanning and mail merges
  • Providing administration support to the PPP Officers as required
  • Such other duties as may from time to time be necessary, compatible with the nature of the post
  • Identify, and then pursue any opportunities for service improvements
  • Promote equality as an integral part of the role, treating everyone with fairness and dignity
  • Comply with WBC health and safety policies, procedures and rules, taking reasonable care to self and others
  • Adhere to the standards set out in the WBC competency framework

We offer a unique and dynamic working environment and you will benefit from a commitment to your professional and personal development, a generous leave entitlement, the opportunity to work flexibly.  In return we expect you to be have an eye for detail and be comfortable working under pressure, be organised, flexible and enthusiastic, with good communication skills and able to work on your own initiative.

Hours: 18.5, Monday - Friday

West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more. You will also be entitled to a generous annual leave entitlement of 26 days per annum rising to a maximum of 31 days.

For an informal chat please contact Anne Ewins, Customer Delivery Lead Officer Partnership Support on: 01635 519 578

Equal Opportunities
The Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
How to apply

Please complete an online application form. 

Where possible please use Google Chrome as your preferred internet browser to complete your online application form. This system no longer supports the use of Internet Explorer as a browser which will cause issues when trying to submit your application. 

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2017; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications


Further information on this vacancy
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  • This vacancy is now closed