Housing Advisor

Would you like to be part of a busy and friendly multi-disciplinary housing team?
We have a vacancy within the Housing Service, which is responsible for the Common Housing Register, Choice Based Lettings, housing advice, managing and supporting applicants in temporary accommodation and offering clients comprehensive housing options interviews.
We want to recruit a Housing Advisor to help us run our Common Housing Register, assessing and updating applications, preparing adverts, assisting applicants with the Homechoice West Berkshire Choice Based Lettings scheme, handling a range of telephone and face to face enquiries and other related duties.
Ideally, you will have experience of working with vulnerable people, have good organisational skills and be able to multi-task on a regular basis. The ability to input data accurately is essential, as is a good telephone manner, excellent customer service skills and the ability to work as a member of a team in a busy and pressurised environment. You will need to be computer literate with knowledge of Microsoft Word and Excel and web-based systems. If you are flexible, organised, a good team worker and able to prioritise your own workload, this role could be for you.
The successful applicant will be required to have a full UK driving licence and also have access and the use of a car.
Interviews will take place on 2nd and 3rd September 2019.
For an informal discussion about these posts please contact Catherine Judd, Housing Register Supervisor, on 01635 519005.
Equal Opportunities
The Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
Please complete an online application form.
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